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Call to a member function getConfig() on null in ...

Posted: February 21st, 2021, 5:49 pm
by simonxyz
I get this error page when:

I have login as admin, I go to this page: cp/admin_users.php and when I click on a Username, I get to a page with this the message:

Fatal Error (Uncaught Exception): Call to a member function getConfig() on null in /home/xxxxxx/public_html/includes/class_factory.php on line 236

Re: Call to a member function getConfig() on null in ...

Posted: February 22nd, 2021, 12:17 am
by jagdish
Hello Simon, We have to check this error on your side because I tried the same thing and didn't get any error, check this clip and share your one too
https://youtu.be/E7duGJ-kcoo

Re: Call to a member function getConfig() on null in ...

Posted: February 22nd, 2021, 10:38 pm
by xyz.simon
Hello jagdish,

I've recorded a screenshot to show my problem. Refer here: https://www.youtube.com/watch?v=F16MPIm ... e=youtu.be

Could it be that I didn't upload a file that has been fixed?

Re: Call to a member function getConfig() on null in ...

Posted: February 23rd, 2021, 6:59 am
by jagdish
Thanks for sharing the clip
1. which php version and sql version you are using ?
2.did you updated to latest patch file ?
3. check that have you config your google map key because he error you are getting there is related to the map and geo coding as per the error line showed in screen

Am sending you the factory file of my version replace it and see if error goes

Re: Call to a member function getConfig() on null in ...

Posted: February 26th, 2021, 9:15 pm
by xyz.simon
Here is my phpinfo.php link http://dyrectory.net/phpinfo.php